Scoot Inn
Plan Your Visit
We can’t wait to see you back at Scoot Inn! Here’s what to expect when you visit us again. *Keep an eye on our website and social media handles, as guidelines are subject to change.
Coming to a show? Here's a few things to know before you go!
Doors generally open one hour before the show's scheduled start time.
Bag Policy
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
Mobile Ticketing
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.
For more information on mobile entry, click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless Payments
Cashless payments will be available at all points of sale and are recommended.
Scoot Inn is located at 1308 E. 4th Street Austin, TX 78702
Parking
Limited parking spaces available for purchase while supplies last! Either purchase as you're buying your tickets in Checkout or navigate to Ticketmaster > Scoot Inn Tickets > Add-Ons > Parking to secure your spot separately.
Parking is located at 501 Navasota St. (on the corner of 5th and Navasota), one block north of Scoot Inn.
Parking opens 2 hours before doors - varies per show.
Pay-to-park street parking is extremely limited. Ride-shares to Scoot Inn are highly encouraged. Drop off is located on the West of the box office (side closest to IH-35) on 4th Street. Please use this location for drop-off and pickup.
On outdoor show days, the box office at Scoot Inn opens an hour before doors. Please reference the events calendar for door time information.
For ticketing related questions or support, email scootinnaustin@livenation.com or call Front Gate Tickets at 1-888-512-7469.
Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void and therefore not valid for entry. We recommend purchasing tickets directly via our Box Office, Front Gate Tickets, or Live Nation only.
At The Historic Scoot Inn, we strive to make our venue and live experiences inclusive and accessible to all. For more questions, or information not mentioned below, don't hesitate to get in touch. You can reach us at scootinnaustin@livenation.com, or by phone at 512.777.0873
Arrival & Accessible Entrances:
The main entrance to Scoot Inn is accessible. If you require assistance, please notify the event staff at the main entrance and a team member can guide you to the accessible seating area. Please be advised that this is done on a first-come, first-serve basis and our accessible area can reach capacity early. Our Accessible section is located on the upper back deck with a clear view of the stage. There is a ramp to the patio located on the west side of the patio entrance.
Please note, that we are a rain or shine outdoor venue and the gravel yard can become challenging to navigate in inclement weather conditions.
Restrooms:
Restrooms located on the north side of the main building have ADA-accessible stalls. You can locate and access these once you are in the main venue yard near the merch setup.
Ticketing:
Tickets can be purchased Day-of-Show at the Box Office once doors have opened (availability permitting). They can also be purchased in advance, online at livenation.com. Please note that our box office is not equipped to take ticket orders over the phone.
Accessible Parking:
The Historic Scoot Inn does not have onsite parking. Please review the ‘GETTING HERE’ section located in the ‘PLAN YOUR VISIT’ section of our website.
Medication Needs & Prescription Medicine Requirements:
Anyone needing prescription medicine must present the pharmacy-labeled container which states the prescription, dosage, and patient name to our medical staff at each entrance gate. Patrons are only allowed a sufficient supply of the prescribed medication for that day. Medicines needing to be inhaled or smoked are prohibited unless in a prescribed inhaler.
Dietary Needs:
Food options are limited within the venue and availability varies on a show-by-show basis. Should you need to bring something to eat, we ask that it be in original factory-sealed packaging.
Service Animals:
Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations
Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.
Sign Language Interpretation:
The Historic Scoot Inn offers sign language interpretation upon request only. Requests for interpreters must be received at least two weeks before the event date. Please send such requests by email to scootinnaustin@livenation.com. Please note Interpretation requests are subject to the availability of our third-party contracted vendor.
Assistive Listening Devices:
Assistive Listening Devices (ALDs) technology at Emo’s are powered by Listen Everywhere Technology™. This allows you to use your mobile device and headphones as your personal ALD. If you do not wish to use your device, please see the box office to get a receiver. A photo ID is required to be held until the device is returned at the end of the event.
- Connect to Wi-Fi network Free_Fan_Wifi
- Download the Listen Everywhere app via the App Store (Apple/Google)
- Connect to the audio channel in the app
Enjoy the show!
Mobility Storage:
Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please notify an event staff team member for assistance. There is limited electrical connectivity in the venue - should you need power, please contact us before your visit to ensure we have adequate resources available upon arrival.
FAQs
Where is Scoot Inn located?
1308 E. 4th Street Austin, TX 78702
Are events at Scoot Inn rain or shine?
Yes, all shows at Scoot Inn are rain or shine.
Umbrellas are not permitted inside the venue - if rain is in the forecast, pack your favorite raincoat and boots and get ready to dance in the rain! We are always monitoring the weather closely and will post any necessary weather updates to the official Facebook event and venue socials.
How old do you have to be to attend shows at Scoot Inn?
Most of our shows are all ages events. Please check our events calendar to confirm any age limitations for a specific show or event.
Is the indoor bar open to the public on outdoor show days?
The indoor bar at Scoot Inn is reserved for ticket buyers only.
Are dogs allowed at Scoot Inn?
For the safety of you and your furry friend, only certified service animals are permitted in the backyard at Scoot Inn.
ADA / Accessibility Info
At The Historic Scoot Inn, we strive to make our venue and live experiences inclusive and accessible to all. For more questions, or information not mentioned below, don't hesitate to get in touch. You can reach us at scootinnaustin@livenation.com, or by phone at 512.777.0873
Arrival & Accessible Entrances:
The main entrance to Scoot Inn is accessible. If you require assistance, please notify the event staff at the main entrance and a team member can guide you to the accessible seating area. Please be advised that this is done on a first-come, first-serve basis and our accessible area can reach capacity early. Our Accessible section is located on the upper back deck with a clear view of the stage. There is a ramp to the patio located on the west side of the patio entrance.
Please note, that we are a rain or shine outdoor venue and the gravel yard can become challenging to navigate in inclement weather conditions.
Restrooms:
Restrooms located on the north side of the main building have ADA-accessible stalls. You can locate and access these once you are in the main venue yard near the merch setup.
Ticketing:
Tickets can be purchased Day-of-Show at the Box Office once doors have opened (availability permitting). They can also be purchased in advance, online at livenation.com. Please note that our box office is not equipped to take ticket orders over the phone.
Accessible Parking:
The Historic Scoot Inn does not have onsite parking. Please review the ‘GETTING HERE’ section located in the ‘PLAN YOUR VISIT’ section of our website.
Medication Needs & Prescription Medicine Requirements:
Anyone needing prescription medicine must present the pharmacy-labeled container which states the prescription, dosage, and patient name to our medical staff at each entrance gate. Patrons are only allowed a sufficient supply of the prescribed medication for that day. Medicines needing to be inhaled or smoked are prohibited unless in a prescribed inhaler.
Dietary Needs:
Food options are limited within the venue and availability varies on a show-by-show basis. Should you need to bring something to eat, we ask that it be in original factory-sealed packaging.
Service Animals:
Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations
Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.
Sign Language Interpretation:
The Historic Scoot Inn offers sign language interpretation upon request only. Requests for interpreters must be received at least two weeks before the event date. Please send such requests by email to scootinnaustin@livenation.com. Please note Interpretation requests are subject to the availability of our third-party contracted vendor.
Assistive Listening Devices:
Assistive Listening Devices (ALDs) technology at Emo’s are powered by Listen Everywhere Technology™. This allows you to use your mobile device and headphones as your personal ALD. If you do not wish to use your device, please see the box office to get a receiver. A photo ID is required to be held until the device is returned at the end of the event.
- Connect to Wi-Fi network Free_Fan_Wifi
- Download the Listen Everywhere app via the App Store (Apple/Google)
- Connect to the audio channel in the app
Enjoy the show!
Mobility Storage:
Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please notify an event staff team member for assistance. There is limited electrical connectivity in the venue - should you need power, please contact us before your visit to ensure we have adequate resources available upon arrival.
Am I allowed to bring in my prescription medicine?
- Anyone needing prescription medicine must present the pharmacy-labeled container which states the prescription, dosage, and patient name to our medical staff at entry. Patrons are only allowed a sufficient supply of the prescribed medication for that day.
- Medicines needing to be inhaled or smoked are prohibited unless in a prescribed inhaler.
- Over the counter medications are allowed in a sufficient supply for the day. Staff will verify that the medication and name on the label match the actual medication and the patron's identification.
Where can I find my lost item?
Please fill out this contact form with Lost and Found selected as your inquiry and we'll be in touch soon!
What items are not allowed inside Scoot Inn?
Please note: We take the security of our patrons, staff, and artists very seriously, and recommend allocating at least 30 extra minutes to the time you would normally aim to arrive at the venue to allow for entry safety procedures. Please pad additional time for transportation, parking and longer lines for sold out shows.
Allowed and prohibited items below are subject to change per event.
Prohibited Items:
Cameras with detachable lenses or attached lenses longer than 3 inches (Camera policies are dictated by the artist and are subject to change on a show-by-show basis)
Outside beverages
Non-clear bags larger than 12"x6"x12" (please see our new bag policy below)
Signs, posters, banners and flags
Markers, spray paint
Weapons, pocket knifes, throwing stars, mini clubs, etc.
Illegal substances
Chairs
Pets on outdoor show days (except service dogs)
Video cameras, GoPros, audio recording devices and tripods; no video recording will be allowed including iPads and tablets
Umbrellas
Motorcycle Helmets
Allowed Items:
Small, pocket-sized cameras without detachable lenses are typically permitted
Service Dogs (backyard only)
Bags: Clear plastic, vinyl, or PVC bags (maximum size: 12"x6"x12"), small clutch bags approximately the size of a hand (maximum size: 4.5"x6.5")
NOTE: For the safety of all concert-goers, all bags, purses, backpacks and persons are subject to screening by security personnel. Please prepare accordingly. Ticket-holders should be aware that there are no provisions for returning banned items to them when such items are left at the venue entrances. Patrons are encouraged to leave all banned items at home or in their vehicles before entering the venue. Individuals who deliberately attempt to bring banned items through security checkpoints are subject to removal from the facility.
Are we allowed to bring signs, posters, banners or flags inside the venue?
We do not allow guests to bring signs, posters, banners or flags inside the venue because these could potentially block other guests' view of the performance.
Can I bring my camera to the show to take pictures?
Small, pocket-sized cameras are typically permitted.
We do not allow cameras with detachable lenses, or other professional camera equipment into the venue without a photo pass, requiring prior authorization from artist representation.
Is Scoot Inn outside?
Scoot Inn is an outdoor venue; however, we do have shows and events at our indoor bar, too! Please check the Events Calendar to confirm stage location.
Do I need to print my ticket(s)?
No! If your tickets were sent via digital delivery to your email, or you have a QR code, all you need to do is present the barcode (or QR code) on a mobile device. Please make sure the brightness is up on your screen and that we can see the entire barcode.
Helpful hint: Multiple tickets are emailed in separate PDF attachments.
Can I exchange or upgrade my tickets?
All sales are final, and tickets are non-refundable and non-exchangeable after purchase. In most cases, we do allow patrons to upgrade passes based on availability and if the tickets have not been shipped. Please contact Front Gate Tickets support directly for more information.
The show is tonight, and I can't print or find my tickets?
For Front Gate tickets, please contact Front Gate Tickets customer service.
I purchased a ticket from another website, can you tell me if it's valid?
If you buy a print-at-home ticket or hard ticket from an unauthorized vendor or source, we cannot, and will not, guarantee that it is a valid ticket. Front Gate Tickets and Scoot Inn are not responsible for any counterfeit tickets and cannot provide support for any third-party purchases.
Front Gate Tickets is available via phone Mon - Sat, 9am to 9pm and Sun, 9am to 6pm CST at 888.512.SHOW.
What is your refund policy?
All sales are final. No refunds unless a show is cancelled, in which case ticket buyers will be informed ASAP.
Refunds are available only for cancelled or postponed events. The ticket buyer must return to the point of purchase to receive a refund. Please contact Front Gate Tickets support directly for more information.
I haven't received my tickets in the mail yet!
Please contact Front Gate Tickets support if you do not receive your tickets within 48 hours before the event. For fan club pre-sale orders, please fill out our contact form at least 4 days before the show. For orders not received via mail, Will Call is the next delivery option.
For other ticketing related questions or concerns, please contact Front Gate Tickets support or by phone at 888.512.SHOW.
I still have questions! What is the best way to contact Scoot Inn with additional questions?
Not seeing an answer to your questions in our FAQ's? Please fill out this contact form and we'll get back to you as soon as possible.
Legendary Venue, Epic Private Events!
Established in 1871, the historical Scoot Inn is one of the hottest event venues in Austin! With its rustic outdoor space and warm interior, Scoot Inn serves as the perfect venue for your upcoming corporate gathering, wedding, SXSW showcase or social event. Accommodating groups up to 800 and conveniently located 1 mile from the Convention Center, Scoot Inn provides a distinctive atmosphere and extraordinary hospitality. With access to the world’s greatest musical entertainment, full-service event production, state-of-the-art lighting and sound, custom menus and mixology, this unique venue will exceed the expectations.
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
Scoot Inn
- Phone
- 210.780.3608
- scootinnevents@livenation.com
- Address
- 1308 E. 4th Street Austin, TX 78702