Freedom Mortgage Pavilion
Upcoming Events
Know Before You Go
We canāt wait to see you at Freedom Mortgage Pavilion! Hereās what to expect when you visit us for your show. (Keep an eye on our website and social media handles, as guidelines are subject to change).
Directions
Freedom Mortgage Pavilion
1 Harbour Blvd Camden, NJ 08103
Due to event and local traffic, please expect delays and give yourself plenty of time to arrive at Freedom Mortgage Pavilion. Once you get to the venue, there will be signage and staff on site to direct you to parking lots.
FROM PHILADELPHIA
FROM BEN FRANKLIN BRIDGE:
Choose from these exits:
1). Exit immediately after bridge onto 5th street and stay straight, turning right onto Cooper Street as required. Take Cooper Street to the last light at Delaware Avenue. You may be directed to parking at this point. If not, turn left and take Delaware Avenue straight approximately Ā½ mile to the building.
2) After bridge, follow signs to the right for 676 South and take Exit 5a. Follow signs for Martin Luther King Boulevard toward Waterfront Attractions.
3). After bridge, follow signs to Exit 4 for Atlantic Avenue. Exit and turn right onto Atlantic and follow straight. (You are now heading West towards the Delaware River) following signs for Freedom Mortgage Pavilion . Make a right at 2nd Street, following signs for Freedom Mortgage Pavilion. Continue straight to the roadās end at Clinton Street and you will be directed.
WALT WHITMAN BRIDGE: Take I-95 to Walt Whitman Bridge. On the bridge, stay in the right lane and take the first exit, #354, on the right, for Camden Waterfront. Follow approximate 300 yards and exit left for I-676 North. Follow directions for Route 676 North, below.
Ā
FROM NEW JERSEY
FROM SOUTH, CENTRAL, or NORTH JERSEY:
Get to I-295 South, following signs to PHILADELPHIA. Use Exit 26 (left side exit) and follow signs to 676 North toward the Ben Franklin Bridge (though you wonāt be going as far as the bridge). You will exit on the left hand side. You will now be on 42N. Stay to the right towards 676 North, BEN FRANKLIN BRIDGE-CAMDEN.Ā Follow 676 North directions below.Ā
FROM NJ TURNPIKE:Take (exit 4), Route 73 N. You will exit onto Route 73N. Drive Ā½ mile to Route 295 South. Take Rt. 295 South to exit 26 (left side exit), CAMDEN-PHILADELPHIA. Stay to the left, Rt. 295 becomes Route 42 North, Stay to the right and follow signs for Route 676, BEN FRANKLIN BRIDGE-CAMDEN. Follow Route 676 North toward Camden and follow Route 676 North directions below.
FROM ROUTE 676 NORTH:
Choose from these exits:
1). Exit 4 (Atlantic Avenue) exit ramp and turn left at light onto Atlantic and follow straight. (You are now heading West towards the Delaware River) following signs for Freedom Mortgage Pavilion . Make a right at 2nd Street, following signs for Freedom Mortgage Pavilion. Continue straight to the roadās end at Clinton Street and you will be directed from there.
2). Exit 5a (Martin Luther King Blvd.) Exit and turn right at light at bottom of ramp onto Martin Luther King Boulevard. Stay straight and follow signs to Waterfront Attractions.
3). Exit 5b (Last exit before going over the bridge). Make a left at the end of the exit and follow to intersection at 7th street (high rise apartment building on right side; you will see bridge tolls ahead).Ā Ā Make a left going on the overpass. DO NOT GO STRAIGHT OR YOU WILL END UP ON THE BRIDGE. Make a right at the first light onto Cooper Street and continue straight to the last light at Delaware Avenue. You may be directed to parking at this point. If not, turn left and take Delaware Avenue straight approximately Ā½ mile to the building.
ATLANTIC CITY and SHORE POINTS EAST: Take Atlantic City Expressway West (40+ miles) it will become NJ-42 North. Remain on 42 N and follow signs to 676, BEN FRANKLIN BRIDGE ā CAMDEN. Follow 676 towards Camden and follow Route 676 directions above.
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PUBLIC TRANSPORTATION OPTIONS
TAKE THE RIVERLINK FERRY: (May - September Only)
Ride the RiverLink Ferry to the Camden Waterfront. With stops at Pennās Landing in Philadelphia and on the Camden Waterfront, the ferry is an easy way to get to Freedom Mortgage Pavilion. For information visit www.riverlinkferry.org or call 215-925-LINK.
TAKE PATCO:
Ride PATCO to the Camden Waterfront. PATCO has stations located in Center City at 8th and Market, 10th and Locust, 12th and Locust, and 16th and Locust in Philadelphia, as well as all over South Jersey. Exit at Broadway station and change underground to NJ TransitāsĀ RiverLINE for a quick ride to the Camden Waterfront, or go to ground level and walk approximately 3 blocks. For PATCO station information and fares, please visit www.ridepatco.org
TAKE NJ TRANSITāS RIVERLINE:
The RiverLINE runs from Trenton to the Freedom Mortgage Pavilion, the last stop on the line, located directly across the street from the Entertainment stop. There are FREE parking spaces at RiverLINEās Pennsauken 36th Street station and the River LINEās service to and from Camden runs regularly. For Saturday shows, the train runs both before and after the show. For any other nights, after the show, take the train from the building to the Pennsauken Park and Ride stop and transfer (free) to the bus provided. The bus travels to all stops on the way back may vary on weekdays and weekends, before and after 10PM.
There is FREE parking at Rt. 73, Pennsauken Transit Center, and 36th St. Stations, all of which are located in Pennsauken.
Please visit http://www.njtransit.com/riverline for full schedule.
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Uber and Lyft drop-off points are located at the Wiggins Circle (end of Martin Luther King Boulevard) and the corner of Clinton and Ā 2nd Streets. Both drop-off points are a short half-block walk to the venue. Taxis are usually available at the Walter Rand Transportation Center.
Coming to a show? Here are a few things to know before you go!
Gate and Show Times
Parking lots will generally open 2 HoursĀ prior to our scheduled gate time. Gate times vary, but are usually 60 minutesĀ prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.
Bag Policy
We allow clearĀ bags no larger than 12āx6āx12ā and unclearĀ bags no larger than 6āx9ā. This applies to all bags including totes, clutches, and fanny packs. All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle.
Mobile Ticketing
All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets willĀ notĀ be emailed or available for print.
For more information on mobile entry,Ā click here.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Cashless Payments
ALL points of sale including premier parking, merchandise, food & beverage will ONLY accept debit, credit or mobile pay (Apply Pay or Google Pay). All main concession stands take Visa, MasterCard, Discover and American Express. All merchandise stands take all major credit cards.
For fans that wish to use cash, Cash to Card conversion will be available at the upsell hub.
Parking
Freedom Mortgage Pavilion has parking available in the surrounding waterfront area. Pricing varies by event. Once you arrive at the venue, there will be signage and staff members to direct you to the lots.
Can't wait to see you at Freedom Mortgage Pavilion for our 30th season!
Neil Young & Crazy Horse - Sunday, May 12
Parking: 4:00PM
Doors: 6:00PM
Show: 7:30PM
Purchase tickets here.
Hozier - Saturday, May 25
Parking: 4:00PM
Doors: 6:30PM
Show: 8:00PM
Purchase tickets here.
Chris Stapleton - Thursday, June 6
Parking: 3:30PM
Doors: 5:30PM
Show: 7:00PM
Purchase tickets here.
MGK BIG GIG Featuring John Fogerty - Friday, June 7
Parking: 3:00PM
Doors: 5:00PM
Show: 6:30PM
Purchase tickets here.
21 Savage - Sunday, June 9
Parking: 4:00PM
Doors: 6:00PM
Show: 7:30PM
Purchase tickets here.
92.5 XTU Anniversary Show ft. Lainey Wilson - Friday, June 14
Show: 7:00PM
Purchase tickets here.
Santana & Counting Crows - Friday, June 21
Parking: 3:00PM
Doors: 5:00PM
Show: 7:00PM
Purchase tickets here.
Hardy - Thursday, June 27
Parking: 3:00PM
Doors: 5:15PM
Show: 6:45PM
Purchase tickets here.
Alanis Morissette - Tuesday, July 2
Parking: 3:30PM
Doors: 5:30PM
Show: 7:00PM
Purchase tickets here.
Willie Nelson's 4th of July Picnic
Parking: 11:00AM
Doors: 1:00PM
Show: 1:30PM
Purchase tickets here.
Sam Hunt - Thursday, July 11
Parking: 3:30PM
Doors: 5:30PM
Show: 7:00PM
Purchase tickets here.
Third Eye Blind - Friday, July 12
Parking: 3:00PM
Doors: 5:00PM
Show: 6:30PM
Purchase tickets here.
Kidz Bop Live 2024 - Saturday, July 13
Parking: 2:30PM
Doors: 4:30PM
Show: 6:00PM
Purchase tickets here.
Dave Matthews Band - Friday, July 19
Parking: 3:00PM
Doors: 6:00PM
Show: 7:30PM
Purchase tickets here.
Dave Matthews Band - Saturday, July 20
Parking: 3:00PM
Doors: 6:00PM
Show: 7:30PM
Purchase tickets here.
Dirty Heads & Slightly Stoopid - Sunday, July 21
Parking: 2:30PM
Doors: 4:30PM
Show: 6:00PM
Purchase tickets here.
Train & REO Speedwagon - Friday, July 26
Parking: 3:00PM
Doors: 5:00PM
Show: 6:25PM
Purchase tickets here.
Styx & Foreigner - Sunday, July 28
Parking: 3:30PM
Doors: 5:30PM
Show: 6:45PM
Purchase tickets here.
Imagine Dragons - Tuesday, July 30
Parking: 3:00PM
Doors: 5:00PM
Show: 7:00PM
Purchase tickets here.
Earth, Wind & Fire + Chicago - Wednesday, July 31
Parking: 4:00PM
Doors: 6:00PM
Show: 7:30PM
Purchase tickets here.
Jason Aldean - Friday, August 2
Parking: 3:00PM
Doors: 6:00PM
Show: 7:30PM
Purchase tickets here.
The Doobie Brothers - Saturday, August 3
Parking: 3:30PM
Doors: 5:30PM
Show: 7:00PM
Purchase tickets here.
Slipknot - Saturday, August 10
Parking: 3:30PM
Doors: 5:00PM
Show: 7:00PM
Purchase tickets here.
ALT 104.5 Presents: Thirty Seconds to Mars - Wednesday, August 14
Parking: 3:00PM
Doors: 5:00PM
Show: 6:30PM
Purchase tickets here.
Hootie and the Blowfish - Friday, August 16
Parking: 3:30PM
Doors: 5:30PM
Show: 7:00PM
Purchase tickets here.
Dierks Bentley - Saturday, August 17
Parking: 3:30PM
Doors: 5:30PM
Show: 7:00PM
Purchase tickets here.
Avril Lavigne - Thursday, August 29
Parking: 3:30PM
Doors: 5:30PM
Show: 7:00PM
Purchase tickets here.
The Killers - Saturday, September 7
Parking: 4:00PM
Doors: 6:30PM
Show: 7:30PM
Purchase tickets here.
Rob Zombie & Alice Cooper - Sunday, September 8
Parking: 1:30PM
Doors: 4:30PM
Show: 6:00PM
Purchase tickets here.
Kehlani - Saturday, September 14
Parking: 4:30PM
Doors: 6:30PM
Show: 8:00PM
Purchase tickets here.
KORN - Friday, September 20
Parking: 3:00PM
Doors: 5:00PM
Show: 6:30PM
Purchase tickets here.
MMR*B*Q 2024 - Saturday, September 21
Parking: 10:00AM
Doors: 12:00PM
Show: 1:00PM
Purchase tickets here.
Parker McCollum - Saturday, October 12
Parking: 4:00PM
Doors: 6:00PM
Show: 7:30PM
Purchase tickets here.
Our Box Office is now closed for the off-season. During the summer season, we will be open Fridays from 10am to 3pm. On show days, our Box Office opens 60 minutes prior to door time.
If your tickets and/or meet-and-greet passes, backstage passes, or press passes are to be picked up at Will Call, they will be available on the day of show only, two hours prior to show time, at the Box Office window outside the venue. Will Call tickets will be digital, not paper, unless there is a valid reason they can not be digital.
Only guests authorized to pick up Will Call tickets may do so; at the window, the guest must present photo ID matching the authorized pick-up name, as well as the credit card used for purchase.Ā If tickets will be picked up by a guest other than the original purchaser, the original purchaser must provide the authorized pick-up name by contacting the point of purchase (Live Nation, Ticketmaster, or third party ticket sellers such as Stub Hub, etc). Changes to the authorized pick-up name may NOT be made by calling the venue.
Guests are not permitted to pick up a partial ticket order. Tickets can be shared from your phone by following the directions in the Live Nation or Ticketmaster app, or parties may arrange to meet outside the venue and enter together.
Guests are not permitted to place items at Will Call for other guests to pick up.
If tickets or passes are not at Will Call as expected, please contact the person who left them for you. The Box Office can not contact a radio station or a member of the tour for you.
Varies by show ā click on the Day of Show tab to check for requirements specific to your show.Ā All items are subject to change at tour's request.
Items Allowed in the Venue:
ā¢ ClearĀ bags no larger than 12āx6āx12ā and unclearĀ bags no larger than 6āx9ā.
ā¢ Small Blankets/Beach towels (no larger than 3'x5')
ā¢ 1 factory sealed plastic bottle of water up to 1 gallon or empty non-glass water bottle
ā¢ Food in clear 1-gallon ziploc type bags
ā¢ Non-professional cameras (Pocket sized, point & shoot, no removable lenses)
Ā
Items NOT Allowed in the Venue (include but not limited to):
ā¢ Lawn chairsĀ
ā¢ Weapons or sharp objects of any kindĀ
ā¢ Alcohol
ā¢ Laser pointers
ā¢ Pen lights or pointer lights
ā¢ Glow wands
ā¢ Coolers
ā¢ GoProsĀ
ā¢ Audio or Video Recorders
ā¢ iPads or tablets
ā¢ Professional cameras with detachable lenses or cameras with lenses that extend more than 1"
ā¢ Glass Bottles
ā¢ Cans
ā¢ Illegal Drugs
ā¢ Lounge or tri-fold chairs
ā¢ Picnic baskets
ā¢ Large blankets
ā¢ Large Umbrellas
ā¢ Chains (ex. wallet chains)
ā¢ Selfie Sticks
ā¢ Poi/Rave Balls
ā¢ Levitation Sticks
ā¢ Rave Sticks
ā¢ Fireworks
ā¢ Pets (except service dogs)
ā¢ Strollers
ā¢ Signage over 11" x 8"Ā
ā¢ Frisbees
ā¢ Footballs
ā¢ Inflatable Chairs
Freedom Mortgage Pavilion strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.
- Ticketing- Accessible tickets can be purchased online viaĀ www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available throughĀ www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats, or toggle on the wheelchair icon under filters. Please note that the entire lawn is general admission and accessible. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
- Day of Show Parking- Parking is located at or near the venue. All lots have ADA sections, with Lot (directly across from the venue) being the closest to the building. As you proceed towards the venue, let the parking staff know that you need accessible parking and they will direct you. Payment may be made via credit card only. Prices vary per lot.
- Unexpected Needs- If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going throughĀ www.livenation.comĀ to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
- Interpreter Requests- If you will need an interpreter for an event please give us at least 3 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please callĀ (856) 365-1300Ā to arrange for an interpreter for your visit.
- Hearing Assistance- Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days' notice. We can be reached at (856) 365-1300.
- Service Animals-Ā Service animals are permitted inside the venue during events. Only registered working animals are permitted.Ā Freedom Mortgage Pavilion requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animalās work or the individualās disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.
- Accommodations- All venue bathrooms, concession stands, and merchandise stands are accessible.
We're hiring for summer 2024! Want to be a part of our 30th season at FMP?
Check out our upcoming job fairs / open interviews:
Friday, March 29th - Open Interviews - starting at 6pm
Friday, April 5th - Open Interviews - starting at 6pm
Saturday, April 6th - Open Interviews - starting at 10am
Saturday, April 27 - Job Fair - starting at 10am
Apply for a variety of seasonal roles, including:Ā
- Cleaning
- Security
- Guest Services
- Operations
- Parking
- VIP
- Box office
- Ancillary Sales
- Sustainability
FAQs
What is your address?
Our address is 1 Harbour Blvd., Camden, NJ 08103.
What is your bag policy?
All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.
Please note that we we require either a clear plastic, vinyl, or pvc bag (maximum size 12" x 6" x 12") OR small clutch bags that don't need to be clear (maximum size 6" x 9")
Where do I enter the venue?
Freedom Mortgage Pavilion has three entrances along Delaware Avenue. The lobby entrance is located directly to the right of the Walt Whitman box office, the Walt Whitman Plaza gate located to the left of the Walt Whitman box office, and the Ben Franklin Plaza gate located on the far east side of the venue.
New screening technology is in use to improve your experience entering the venue. Please pass through our security units one at a time, single file. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please ask for a supervisor and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/
Where do I go for Fast Lane entrance?
For select events guests can purchase Fast Lane passes via www.livenation.com for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located at the Walt Whitman lobby and Ben Franklin gate.
Where should I park?
Parking is located in the surrounding Camden Waterfront area. Pricing varies by event and location.Ā
Secure your parking spot before the show! Pre-paid parking can be found here.
OVERSIZED VEHICLES: We can accommodate oversized vehicles in our lots. Please see a parking attendant on site for further directions.
Can I park closer to the entrance?
Premier Parking is available for every event. The price will vary based on event. This can be purchased prior to the show here.
Where is VIP Parking?
VIP Parking is located in Lot 1 (located directly across from the venue) and can be accessed at Clinton and Second Street. Guests must have the required pass to access this lot.
Rideshare Drop-off?
Uber and Lyft drop-off points are located at the Wiggins Circle (end of Martin Luther King Boulevard) and the corner of Clinton and 3rd Street. Both drop-off points are a short half-block walk to the venue. Taxis are usually available at the Walter Rand Transportation Center.
What are your box office hours?
Our Box Office is closed for the off-season. During the summer season, we are open Fridays from 10am to 3pm. On show days, our box office opens 60 minutes prior to door time.
How can I upgrade my experience?
View event upgrades here!
You can visit https://www.livenation.com/mobile/ to download the app and see all of the upgrades and experiences we have available.
Is re-entry permitted?
Re-Entry is not permitted at Freedom Mortgage Pavilion.Ā Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.
Where is the VIP Club?
The VIP Club has a separate venue entrance located on Delaware Avenue between the Walt Whitman Plaza gate and the Walt Whitman Lobby entrance. All guests using this entrance must be VIP clients and have the appropriate ticket.
Do you have VIP Seating or other amenities?
If you are interested in purchasing a box or season seats for the season please contact our Premium Seating department at (570) 704-7195. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes. If you would like to inquire about Premium Seating online, you can visit the page here.
Do you have food and drinks at the venue?
Freedom Mortgage Pavilion offers a wide variety of concession options through the venue. This includes cheeseburgers, hot dogs, nachos, pretzels, candy, popcorn, fountain soda, Liquid Death water, and energy drinks.
Concessions are located throughout the venue.
What are your alcohol policies?
Freedom Mortgage Pavilion offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.
Any perks to being a Designated Driver?
Our concessionaire offers free fountain sodas to fans who commit to being the designated drivers for their parties. Please visit the designated driver booth in the Walt Whitman Lobby.
What are your tailgating policies?
We are committed to creating a SAFE environment that is fan friendly for all of our guests to enjoy. For most fans, tailgating is a time for listening to music while enjoying the company of friends and family. For your SAFETY and the enjoyment of all, we ask that you please help by observing these tailgating guidelines: Freedom Mortgage Pavilion parking lots are reserved for concert patrons only.Ā
No open containers are permitted in parking lots. Please be aware of your surroundings and make note of where you are parked. Please be careful and mindful of all vehicle traffic while in the parking lot especially while your row is being parked. Parking is first come-first served. No saving of parking spaces is permitted. Occupy only ONE parking space per vehicle. Guests must tailgate in front of or behind their vehicle only. Tailgating at your vehicle should not interfere with the normal traffic flow. All tailgating activities must be conducted in accordance New Jersey State law and City of Camden Municipal Code MC:1017 and MC:129-22.
Underage drinking is prohibited by law and minors in possession will be addressed aggressively by Camden County Metro Police, Camden County Sheriffās Officers, and Live Nation event staff. Event Security and parking lot staff will continuously patrol the lots to provide information (door times, show times, etc) and assistance and to ensure that guests comply with the established tailgating guidelines.
No tents or canopies will be allowed in order to keep the drive aisles clear for traffic flow and emergency vehicles. All guests will be encouraged to enter the facility at the start of the advertised show time.
Please clean up your tailgating area before entering the show. Bring trash bags with you to dispose of trash. Trash and recycling dumpsters will be placed throughout the parking lots, please refrain from leaving loose trash and litter in the parking areas.Ā Generally, the parking lots will open and tailgating will be allowed to start 2 hours prior to the door time, however, parking lot opening times may vary for some concerts.Tailgating will shut down when the doors to the facility open. Guests will be asked to enter the show or leave the parking lot. Tailgating is not allowed after the concert. All parking lots will be closed at the conclusion of events.
Can I smoke or vape at the venue?
There is no smoking allowed in the Pavilion except in designated outdoor (plaza) areas and on the lawn IF nearby guests do not complain; should nearby guests complain, we ask that you relocate to a designated outdoor smoking area. Smoking rules apply to all smoking and vaping materials.
What items ARE allowed to be brought into the venue?
- Clear plastic, vinyl or PVC tote bags no larger than 12ā x 6ā x 12ā and/or small clutch bags no larger than 6āx 9ā.Ā
- Small Blankets / Beach Towels
- Cameras - non-professional only, no detachable lenses
- Food - in a clear, 1-gallon ziplock bag
- Water - up to 1 liter in a factory sealed or empty bottle
Can I bring my own water to the venue?
Guests are permitted to bring in One (1) factory sealed bottle of water up to one liter in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted.
Water fountains are located outside of each public restroom. Water bottle refilling stations are also located in both Walt Whitman Plaza and Ben Franklin Plaza.
Can I bring an umbrella?
For most shows, small portable umbrellas without pointed ends are permitted. No full-sized, oversized, or beach umbrellas will be permitted. Tents and cabanas are prohibited.
How is traffic managed at the show?
Traffic is controlled by local law enforcement. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages. Heavy traffic is expected throughout the season, please plan to arrive early to ensure you get to your show on time.
Can I rent a lawn chair at the venue?
No outside lawn chairs are permitted inside the venue for any event. Lawn chairs rentals are available on site (prices may vary), or purchased ahead of time for on-site pick-up here.
What policies exist for lawn seating?
The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes.
Can I camp at the venue or park overnight?
There is no camping or overnight parking permitted at the venue. Any unauthorised vehicles on site prior to an event or after an event could be towed at the owner's expense.
Can I bring a camera to the show?
SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in.
How can I obtain a Press Pass?
Any media inquiries need to be directed to our Local Office ā 610-784-5442
Taping Policy?
Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.
Can I bring a service animal?
Service animals are permitted inside the venue during events. Only registered working animals are permitted.
What if there is an emergency at the show?
In the event of an emergency while on site, Freedom Mortgage Pavilion has trained paramedics to assist with any medical issues. First aid is located on the Walt Whitman Plaza, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues.
What happens in the event of inclement weather?
All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.
https://www.facebook.com/FreedomMortgagePavilion
https://www.instagram.com/freedommortgagepavilion
https://twitter.com/Freedom_Pav
An event may be delayed, postponed, or cancelled depending on the severity of the weather expected.
How can I get medical assistance at the show?
First Aid is located on the Walt Whitman Plaza. We have trained medical personnel that are able to assist with any issue you encounter. We have ambulances on site throughout the duration of the event that can transport guests if needed. If you have medication that you need stored in a refrigerator please go to First Aid and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here- please do so in our medical office so the syringe can be properly disposed of.
Automobile Assistance?
If any assistance is needed with your vehicle please contact your normal Emergency Assistance provider. Freedom Mortgage Pavilion does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services.
What security precautions are in place?
Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. -update with CHEA language- All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please visit our First Aid station located in the rear of the main plaza and they will give you an alternative to our metal detectors.
Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement.
Your safety and security are most important to us. The following details will outline our general venueās guidelines: https://www.livenation.com/venueguidelines
Does the venue have administrative hours of operation?
Generally, our Admin Hours are from 10:00 AM - 4:00 PM.
Are there ATMs on site?
ATMs are available to load cash onto a debit card for use within the venue.Ā
Please note: ATMs do not dispense cash.
Do you have a Lost & Found at the venue?
Items turned in to Guest Services will be held for 24 hours and discarded. Please call 856 365-1300 for lost item inquiries.
Is there bicycle parking?
Bike racks are located next to the Ben Franklin Box Office. All bikes must be removed by the end of the event. Freedom Mortgage Pavilion is not responsible for lost or stolen bicycles.Ā
Are children permitted?
All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.
Can I bring a stroller?
Strollers are not permitted and there is nowhere for them to be stored at the venue.
Are cell phones permitted?
Generally cell phones are permitted in the venue.Ā On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.
Conceal and Carry Policy?
Freedom Mortgage Pavilion does not allow weapons on our property. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.
Will you take Fan Mail?
Freedom Mortgage Pavilion will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artistās website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.
Lost or Stolen Tickets?
Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee.Ā
Scalping Policy?
Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.
Where can I get assistance inside the venue?
If you need assistance while at an event please visit our Guest Services area in the Walt Whitman lobby.
What are your accessibility accommodations?
Freedom Mortgage Pavilion strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.
- Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through http://www.livenation.com . Look for theĀ logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
- Day of Show Parking- Parking is located at or near the venue. All lots have ADA sections, with Lot 1 (directly across from the venue) being the closest to the building. As you proceed towards the venue, let the parking staff know that you need accessible parking and they will direct you. Payment may be made via credit card only. Prices vary per lot.
- Accessible Stations- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located in the Walt Whitman Lobby under the āGuest Servicesā sign.
- Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating.Ā
We may have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you.
- Interpreter Requests- if you will need an interpreter for an event please give us at least 3 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call (856) 365-1300 to arrange for an interpreter for your visit.
- Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.
What methods of payment are allowed inside?
All points of sale will only accept credit or debit. In the event you are not carrying a credit or debit card, staff will be available on-site to exchange cash for card, dollar for dollar, without any service fees.
How can I get an artist VIP or meet and greet package?
Please visit the artist's website to find out if they are selling VIP packages for their show. All Access passes or Backstage Passes are not available for purchase.
Can I get an All Access Pass?
No meet and greet or backstage passes are available for purchase at the venue. For passes of this nature, please explore LiveNation.com or the bandās fan site for availability.
Sponsorship Inquiries?
All sponsorship inquiries should be directed to our office- please call 856.365.1300Ā and ask to speak with someone in sponsorship. Any handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site you will be escorted off property.
Where can I purchase merchandise?
Merchandise will be available for concerts at our merchandise booths located throughout the venue.
For Festival shows, there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.
Is there recycling?
Freedom Mortgage Pavilion participates in a venue wide recycling program. You will find recycling bins located though-out the venue. Please recycle where possible.
Do you have group ticket sales?
Freedom Mortgage Pavilion does not offer group ticket sales. If you have a large party that will be attending the show the only option would be to contact our Season Ticketing Department at. Season Ticketing sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.
Can I host a private event at Freedom Mortgage Pavilion?
Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser or graduation. For more information about renting please click here.
Experience the VIP lifestyle at Freedom Mortgage Pavilion with Season Tickets: amazing seats, premium parking, VIP Club access, and personalized service can all be yours. Whether youāre looking for an unforgettable outing with friends or family, new ways to entertain clients or reward your team at the office, we have a season ticket package that will exceed your expectations and make your concert experience extraordinary.
Benefits Include:
- Premium Concert Seats
- VIP Parking (closest to the venue)
- VIP Club Access
- Private Venue Entrance
- Private Restrooms
- Additional Ticket Opportunities To Other Live Nation Concert Events in Philadelphia
- Dedicated Customer Service Staff
Donāt miss your chance to become a Season Ticket holder!
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Legendary Venue, Epic Private Events!
Featuring outdoor setting and soaring views, Freedom Mortgage Pavilion is the perfect location for your next conference, corporate event, fundraiser, private concert or graduation. With access to the worldās greatest musical entertainment, state-of-the-art lighting and sound, custom menus and mixology, our talented staff handles every detail, so you donāt have to. Accommodating up to 25,000 guests, and located in the Camden Waterfront entertainment district on the Delaware River, this unique 17,000 square-foot venue will exceed expectations.
Plan Your Event Today
For Multi-Location Events, Please ContactĀ ourĀ NationalĀ SalesĀ Team
Contact Our Special Events Sales Team
Freedom Mortgage Pavilion
- Phone
- 215.309.0166
- bbtpavilionevents@livenation.com
- Address
- 1 Harbor Blvd. Camden, NJ 08103