White River Amphitheatre
Upcoming Events
Know Before You Go
We can’t wait to see you back at White River Amphitheatre! Here’s what to expect when you visit us again. *Keep an eye on our website and social media handles, as guidelines are subject to change.
NO outside Lawn Chairs and stadium seats will be allowed into the building. Lawn Chairs will be available for rental for guests on the Lawn (see our upgrades tab for details).
We can’t wait to see you at White River Amphitheatre! Here’s what to expect when you visit us:
Items ALLOWED to be brought into venue:
- ONLY small clutches, wristlets, or fanny packs no bigger than 6”x 9” OR clear plastic bags NO BIGGER than 12"x12"x6” will be allowed inside
- Cameras – nonprofessional only, no detachable lenses
- Food – in a clear, 1-gallon Ziploc bag
- Water – an empty plastic water bottle OR up to 1 gallon of water in a plastic factory sealed bottle is permitted. Stainless Steel/ Metal reusable water bottles are NOT allowed, only plastic.
- Personal sized blankets
Items NOT ALLOWED to be brought into the venue:
- NO Lawn Chairs & Stadium Seats (Chairs may be available for rent inside the venue. Check the upgrade tab for more info.)
- Weapons of any kind
- Alcohol & Illegal drugs/substances
- Glass containers
- Cans
- Hard sided/large coolers
- Average sized bags/backpacks. Please refer to our Bag Policy.
- Large or oversized bags/backpacks, such as luggage, duffel bags, or industrial/camping-sized back packs. Please refer to our Bag Policy.
- Laser pointers
- Strollers
- Balloons
- Animals (except service animals)
- Fireworks
Bag Policy
To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”).
Cashless Payment
All points of sale will only accept credit, debit or mobile pay (such as Apple Pay or Google Pay). In the event you are not carrying a credit or debit card, staff will be available on site at the Guest Services Booth to exchange cash for card, dollar for dollar, without any service fees.
Mobile Ticketing
All events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print (for previously scheduled shows where you selected print at home or mail, your tickets will be honored accordingly).
You have two options to access your tickets:
1. Add tickets to your mobile wallet by downloading the Live Nation App.
- Click My Tickets and select your upcoming show.
- Add the ticket(s) to your phone's wallet and you're done!
- Present your mobile ticket(s) at entry
2. Add tickets to your mobile wallet by visiting Live Nation on your mobile browser.
- On your mobile phone, visit livenation.com in your web browser and select My Tickets.
- Sign in and select your desired order.
- Add the ticket(s) to your phone's wallet and you're done!
- Present your mobile ticket(s) at entry.
Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.
Purchase tickets for a group? Arriving separately? Transfer tickets directly to friends and family using the Live Nation App. To expedite entry, we recommend doing this prior to arriving at the event.
- Using the Live Nation App or your phone's web browser, sign in to your account.
- Select the desired order and tap Transfer Tickets (event eligibility may vary).
- Select the ticket you'd like to transfer. Add the recipient's information and send. The recipient will receive an email with the ticket.
Due to large crowds and high traffic, be sure to leave early and give yourself plenty of time at the venue. Increase your phone screen brightness to assist with scanning. Lastly, make sure you have a fully charged battery!
40601 Auburn Enumclaw Road SE, Auburn, WA 98092
Our box office is open 1 hour prior to doors.
The White River Amphitheatre is an outstanding outdoor live music venue, in Auburn, Washington. It has a capacity of 16,000 and hosts many tours and live acts throughout the summer months. On a clear day the venue provides a wonderful view of Mt. Rainier.
The Venue was built by the Muckleshoot Indian Tribe as a gift to everyone who appreciates and enjoys live music. The White River Amphitheatre is located on the Muckleshoot Indian Reservation in Auburn, WA.
The Muckleshoot Indian Tribe is a federally recognized Indian tribe whose membership is composed of descendants of the Duwamish and Upper Puyallup people who inhabited Central Puget Sound for thousands of years before non-Indian settlement. The Tribe’s name is derived from the native name for the prairie on which the Muckleshoot Reservation was established. Following the Reservation’s establishment in 1857, the Tribe and its members came to be known as Muckleshoot, rather than by the historic tribal names of their Duwamish and Upper Puyallup ancestors. Today, the United States recognizes the Muckleshoot Tribe as a tribal successor to the Duwamish and Upper Puyallup bands from which the Tribe’s membership descends.
To learn more about the Muckleshoot Tribe, please visit http://www.muckleshoot.nsn.us/about-us/overview.aspx
White River Amphitheatre strives to make our venue and live experiences inclusive and accessible to everyone. For more questions, or information not mentioned below, please contact us before your visit at wrareceptionist@livenation.com or 360.825.6200. The Box Office is only open on show days and will be open 2 hours prior to doors.
Arrival & Accessible Entrances: Our accessible entrance to the venue is located at Gate 9.
Restrooms: All venue restrooms are accessible and located in the Wolf, Raven, Eagle or Bear Plaza.
Concession Stands: All venue stands are accessible and located throughout the venue. If you need assistance, please ask a staff member. There is a guest service tent near our accessible entrance & at the main gates
Ticketing: Accessible tickets can be purchased online via www.livenation.com. You do not need to call the Box Office to place an order as all of our accessible tickets are available through our website. Look for the accessible logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event, so please make sure you purchase accessible seating when you purchase tickets.
Lawn Seating: Our lawn is uncovered and subjected to the elements. In bad weather, the terrain can become difficult to navigate, making some areas inaccessible for people in wheelchairs or with limited mobility. The ramp to the lawn is located at Gate 2, the ramp follows a path up the back of the hillside and ends at the Bear Terrace.
Accessible Parking: Accessible Parking is located near Gate 9. A visible state issued accessible placard is required to park in this lot, but please be advised that accessible parking is limited so we highly recommend coming early. The pathway to the west accessible entrance is paved. If you are dropping someone off with accessible needs, please let our parking attendants know & they will let you drop off at the front of our accessible entrance.
Medication Needs: If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue. Please only bring what is required for the duration of the event. We cannot store any type of medication. Over-the-counter medication must be in its original packaging.
Dietary Needs: White River Amphitheatre takes pride in offering a variety of choices for guests with special dietary needs. You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests. Guests are allowed to bring in outside food in a clear, 1 gallon ziploc bag.
Service Animals: At White River Amphitheatre, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit.
Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.
Interpreter Requests: If you will need an interpreter for an event, please email your request to wrareceptionist@livenation.com at least 2 weeks in advance so we can arrange for an interpreter for your show. When you arrive for the show, if you would like assistance getting to your seating area, please check in with the box office or a guest services supervisor. We would be happy to introduce you to your interpreter for the evening and take you to your seats.
Assistive Listening Devices: Please see a member of the guest services team upon your arrival. There is a guest service tent near the main gates. They will help you download our assistive listening app onto your cell phone.
Mobility Device Storage: Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team. There is a guest service tent near our accessible entrance & at the main gates. There is limited electrical connectivity in the venue, please contact us prior to your visit for more information.
Unexpected Needs: If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets. We will have a very limited number of accessible seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating allows for the guest with the accessible need and one companion.
FAQs
What is your address?
40601 Auburn Enumclaw Road SE, Auburn, WA 98092
Do you have a 'Lost & Found' at the venue?
If you lose an item while you are at an event, please visit our Guest Services booth located near the Main Gate to see if it has been turned in. If it has not, please leave your name, contact info & a description of your lost item with Guest Services. You may also call the venue at 360-825-6200, then press "0", weekdays between the hours of 10AM-4PM, or email WRAReceptionist@livenation.com to inquire. Lost items may be picked up at the venue's Admin Office next to the Main venue gates during normal business hours, weekdays 10AM-4PM. Please call ahead to notify our Receptionist that you are coming to pick up your items. Guest must provide a proper container and postage for the return of items that must be mailed.
What are your bag policies for entry?
All bags are subject to search upon entry. Guest has the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.
Please note that we require either a clear plastic, vinyl, or pvc bag (maximum size 12" x 6" x 12") OR small clutch bags that don't need to be clear (maximum size 6" x 9")
What accommodations exist for guests with disabilities?
White River Amphitheatre strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.
- Ticketing - ADA tickets can be purchased online at www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does often sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you purchase your tickets.
- Day of Show Parking - Accessible parking is located in paved lots close to the venue gates. Let the parking staff know that you need accessible parking and they will direct you to the appropriate lot. Please display your ADA hangtag/placard and be advised that accessible parking is limited.
- Accessible Seating Upgrades Day of Show - If you have questions or need assistance, we have guest service employees to help answer questions related to seating or other accommodations. Please inquire at Main Gate Guest Services or at the entrances to the accessible seating areas. Seating upgrades are based on availability.
- Unexpected Needs - If you have had an injury or illness that prevents you from using the seat you originally purchased, we strongly recommend going through www.livenation.com or www.ticketmaster.com prior to the day of the show to exchange your purchased tickets for accessible seating. Tickets are based on availability and we cannot guarantee we will be able to seat you. Please remember that accessible seating permits one seat for the guest with the accessible needs and one seat for a companion. All seats require tickets.
- Interpreter Requests - If you will need an American Sign Language interpreter for an event, please give us at least 2 weeks notice to secure. Guests who request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 360-825-6200 to arrange for an interpreter for your visit.
- Accommodations - All venue restrooms, concession and merchandise stands are accessible.
- ADA Venue Entrance Gate - A dedicated ADA gate is located near the Main Gate / Box Office & Gate 2 General Admission Entrances. Gate 9 may be opened to accommodate ADA guests if diverted to park in our overflow ADA parking.
Are firearms permitted?
White River Amphitheatre does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.
What security procedures should I expect when entering?
When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please ask to speak with a supervisor or one of our medical personnel and they will give you an alternative to our metal detectors. More information can be found here https://www.livenation.com/venueguidelines/
What items ARE allowed to be brought into the venue?
- ONLY small clutches, wristlets, or fanny packs no bigger than 6”x 9” OR clear plastic bags NO BIGGER than 12"x12"x6” will be allowed inside
- Cameras – nonprofessional only, no detachable lenses
- Food – in a clear, 1-gallon Ziploc bag
- Water – an empty water bottle OR up to 1 gallon of water in a factory-sealed bottle is permitted
What items are NOT allowed to be brought into the venue?
- Lawn Chairs & Stadium Seats (Chairs may be available for rent inside the venue. Check the upgrade tab for more info.)
- Weapons of any kind
- Alcohol
- Illegal drugs/substances
- Glass containers
- Cans
- Hard-sided/large coolers
- Bags outside of our bag policy dimensions
- Large or oversized bags/backpacks, such as luggage, duffel bags, or industrial/camping-sized back packs
- Laser pointers
- Animals (except service animals)
- Fireworks
What methods of payment are allowed inside?
All points of sale will only accept credit, debit and mobile pay. In the event you are not carrying a credit or debit card, staff will be available on-site to exchange cash for card, dollar for dollar, without any service fees.
Where do I go for taxis / ride-share?
Taxis will follow Local Sheriff and parking crew direction to enter through Gate 2 1/2 and exit through Gate 3. At show end, taxis will be staged in the Uber / Lyft / Taxi waiting area. Ask a staff member for the location near the Main Gate for assistance finding the location.
Will there be shuttles for the 2023 season?
There will be no shuttle service for the 2023 season.
Does the venue have security?
Your safety is important to us. Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
Can I bring a stroller?
Strollers are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.
What are your alcohol policies?
White River Amphitheatre offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol- guests will be required to show ID every time they purchase.
What time do you open the gates?
Parking lots will generally open one hour prior to our scheduled gate time. Gate times vary but are usually one hour prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned around and told to return when the parking lots open.
Where can I get all-access passes?
All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue Box Office does not sell any meet and greet, backstage or venue passes.
Can I bring a service animal?
Like many venues and other large places of assembly, White River Amphitheatre has a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals. White River Amphitheatre’s policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability.
White River Amphitheatre requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.
How can I contact the venue?
Please contact the venue via the Text Line by texting 253-237-7914 with your day of show allowed or prohibited item updates. Also check our White River Amphitheater Instagram and Facebook for updates.
Venue Email: WRAReceptionist@livenation.com
Venue Address - 40601 Auburn Enumclaw Rd. SE, Auburn, WA 98092
Mailing Address - Same as above
Who do I contact for automobile assistance?
If any assistance is needed with your vehicle please contact your normal Emergency Assistance provider.
Can I bring banners or signs to into the venue?
Signs larger than 8.5" X 11" in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.
Where can my ride drop me off for a concert?
Taxis / Uber / Lyft will follow local sheriff and parking crew direction to enter through Gate C. Pick up will also be located at Gate C.
Can I bring a camera to the show?
SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.
Can I camp at the venue?
The venue does not allow camping or overnight parking of any kind.
What happens if my show cancels?
Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.
Follow our social media for show updates.
What are your tailgating policies?
Guests are welcome to enjoy a picnic at their vehicles prior to entering the venue. No grills or cooking is allowed. Consumption of alcohol is NOT allowed in the parking lots; Washington State Liquor Control Board agents and private security patrol the parking lots.
Are children permitted?
All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap.
What methods of payment are allowed inside?
All points of sale will only accept credit, debit and mobile pay. In the event you are not carrying a credit or debit card, staff will be available on-site to exchange cash for card, dollar for dollar, without any service fees.
Can I bring my own water to the venue?
Guests are permitted to bring in One (1) factory sealed or empty bottle of water up to one gallon in size. This policy is subject to change based on artist requests or safety considerations. Aluminum bottles, refillable plastic water bottles are permitted. Camelbacks are not permitted. Water refill stations are located near each restroom.
How do you handle emergencies?
In the event of an emergency while on site White River Amphitheatre has trained paramedics to assist with any medical issues. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency- we will communicate with guests that are inside of the facility as well as guests on their way to the venue.
Where can I enter?
There are a total of 3 patron entrance gates to the facility. The Main Entrance Gate and Gate 2 are available for use regardless of the ticket type.
The Eagle VIP Club has a separate entry, located at Gate 4. All guests using this gate must be Eagle Club/VIP guests and have the appropriate ticket.
A dedicated accessible gate is located near the Main Gate / Box Office. When available, an accessible entry is at venue Gate 2. Gate 9 may be opened to accommodate guests if diverted to park in our overflow accessible parking.
Can you accommodate groups?
If you have a large party that will be attending the show and are interested in hospitality options, please contact our Premium Seating Department at 360-803-7053. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.
What policies exist for lawn seating?
Lawn Chairs from outside the venue will not be authorized for entry.
Lawn chairs are available for rent for most shows and must be turned in at the end of the event. Our rental chairs are 27.6” wide X 27.6” deep X 30.5” tall. No other chairs are permitted inside the venue. To rent a lawn chair in advance, click on the "UPGRADES AVAILABLE" dropdown on our upgrade page and select "Lawn Chair Rental".
Where can I buy artist merchandise at my show?
Merchandise will be available for all concerts at our Concert Gear booths located throughout the Plaza. For festival shows there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise.
Where can I go for medical assistance?
A First Aid station is located inside the venue at Gate 5, which is between the Eagle Club and the Box Office. The First Aid Station is well marked with signage and flags. The First Aid Station is professionally staffed and available to assist with any medical issue you may experience.
What happens in the event of inclement weather?
All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.
https://www.instagram.com/whiteriveramp
https://www.facebook.com/whiteriveramp
An event may be delayed, postponed, or canceled depending on the severity of the weather expected.
Where can I park my motorcycle?
Motorcycle parking is available at no additional charge. Please enter at Highway Gate 2, and follow the signage to the dedicated motorcycle parking area.
Where do Premium Eagle Club members park?
Premium Eagle Club Parking is located through the Gate 2 entrance. Guests must display the correct hangtag credential or present a printed receipt for purchase to access this Premium Eagle Club parking lot.
Do you have VIP Seating or other amenities?
If you are interested in purchasing premium seating for the season, please visit livenationpremiumseating.com or contact Josh Huber, JoshuaHuber@livenation.com, or call 360-803-7053 for pricing options. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for premium seating.
Can I host a private event at White River Amphitheatre?
If I leave the venue, can I come back in?
Re-Entry is not permitted at White River Amphitheatre. Please ensure that everything you will need for the event is brought in with you, and that you have returned all prohibited items to your vehicle. If you do leave at any point in the evening; you will not be allowed back in without a new ticket.
Where can I smoke or vape?
Smoking/vaping of tobacco products is allowed in the Plaza only. Smoking/vaping is not allowed in the reserved seating area, on the lawn or inside any building or tent; per Washington State Law, smoking is prohibited within 25 feet of any building.
Smoking or vaping of marijuana/cannabis products is not allowed at the White River Amphitheatre. According to Washington State Law, smoking, vaping, display and/or consumption of marijuana/cannabis products is illegal in public and in view of the public, including at our concert venue. It is also illegal on all Federal land and some Indian reservation land, including the White River Amphitheatre.
We appreciate your cooperation
Can I leave materials around about my company, or sponsor the venue?
All sponsorship inquiries should be directed to our office- please call 360-825-6200 and ask to speak with someone in sponsorship. Any handouts or presence on-site needs to be cleared with venue sponsorship. If you do not have permission to be on-site, you will be escorted off the property.
Can I sell my extra tickets out front?
Scalping or reselling tickets is strictly prohibited on the property of the venue. Any guest caught selling tickets on property will be turned over to local law enforcement.
Where are restrooms located?
Restrooms are located throughout the plaza, on either side of the Main Gate and reserved seating areas and in the Eagle Club. Family restrooms are located inside the Main Gate and to the left. Portable toilets, including accessible units, are located on each side of the lawn area and in the parking lots.
Experience Premium Seating at White River Amphitheatre with Season Tickets: amazing seats, premium parking, Eagle Club access, and personalized service can all be yours. Whether you’re looking for an unforgettable outing with friends or family, new ways to entertain clients or reward your team at the office, we have a season ticket package that will exceed your expectations and make your concert experience extraordinary.
Benefits Include:
- Premium Concert Seats
- Premium Parking (closest to the venue)
- Eagle Club Access
- Private Venue Entrance
- Private Restrooms
- Additional Ticket Opportunities To Other Live Nation Concert Events In The Pacific Northwest
- Dedicated Customer Service Staff
Don’t miss your chance to become a Season Ticket holder!
Contact Josh Huber, JoshuaHuber@livenation.com, or call 360-803-7053
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LEGENDARY VENUE, EPIC EVENTS!
Featuring an outdoor setting and soaring views, White River Amphitheatre is the perfect location for your next conference, corporate event, fundraiser, private concert or graduation. With access to the world’s greatest musical entertainment, state-of-the-art lighting and sound, custom menus and mixology, our talented staff handles every detail, so you don’t have to. Accommodating up to 16,000 guests, this unique venue will exceed expectations.
Plan Your Event Today
For Multi-Location Events, Please Contact our National Sales Team
Contact Our Special Events Sales Team
White River Amphitheatre
- Phone
- 310.360.3077
- whiteriverampevents@livenation.com
- Address
- 40601 Auburn Enumclaw Rd SE, Auburn, WA 98092