The Fillmore Philadelphia

Coming to a show? Here's a few things to know before you go!

Doors Time

Doors generally open one hour before the show's scheduled start time.

Bag Policy

The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.

Mobile Ticketing

All our events will be Mobile Entry. That means your mobile device will be used to gain access to the event. Tickets will not be emailed or available for print.

For more information on mobile entry, click here.

Phone troubles? Visit the box office on event day for assistance. Be prepared to show your ID.

Cashless Payments

Cashless payments will be available at all points of sale and are recommended

29 E Allen St Philadelphia, PA 19123

FROM I-95 NORTH

Take I-95 N to Exit 22 for Callowhill St. in Philadelphia. Turn Right onto N. 5th St. Turn Right onto Spring Garden. Turn Left onto N. Front St. and look for our "Official Parking" banners at 1025 N. Front St.

FROM I-95 SOUTH

Take I-95 S to Exit 23 for Girard Ave. toward Lehigh Ave. Merge onto Girard Ave. Make a Left onto N. Front St. and look for our "Official Parking" banners at 1025 N. Front St.

FROM NEW JERSEY

Take I-676 N toward the Ben Franklin Bridge/Philadelphia. Take the 5th St. Exit from I-676 W. Turn Right onto Spring Garden St. Turn Left onto N. Front St. and look for our "Official Parking" banners at 1025 N. Front St.

FROM N. DELAWARE AVE

From N. Delaware Ave., turn onto Frankford Ave across from the Casino. Immediately turn left onto Laurel St. Turn right onto N. Front St. and look for our "Official Parking" banners at 1025 N. Front St.

The box office at the Fillmore Philly will be open on day-of-show only. On show days, the box office will open 2 hours prior to door time. If you’re looking to purchase tickets, we ask you to visit us at www.livenation.com . If you’re looking to obtain a refund for a show that was either canceled or rescheduled, please visit www.livenation.com/refund for more information. We look forward to seeing you at our next show at the Fillmore Philly.

Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.

The Fillmore Philadelphia strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.

• Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the   logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
• Day of Show Parking- We do not have a designated spot for ADA parking - we recommend purchasing parking ahead of time in one of our lots here.
• Unexpected Needs- If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
• Interpreter Requests- If you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for 215-309-0150 to arrange for an interpreter for your visit.
• Hearing Assistance- Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days' notice. We can be reached at 215-309-0150.
• Service Animals- Service animals are permitted inside the venue during events. Only registered working animals are permitted. The Fillmore Philadelphia requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.
• Accommodations- All venue bathrooms, concession stands, and merchandise stands are accessible.