Talking Stick Resort Amphitheatre

Talking Stick Resort Amphitheatre strives to make our venue and live experiences inclusive and accessible. For more questions, or information not mentioned below, please don't hesitate to get in touch with us at (602) 254-7200 or TSRAinfo@livenation.com.

Arrival & Accessible entrances

The main entrances to Talking Stick Resort Amphitheatre are accessible. If you require an accessible entrance, please use the accessible lane designated by signage near the Fast Lane.

Restrooms

There are accessible stalls in each of the restrooms.

Ticketing

Accessible tickets can be purchased online via www.talkingstickresortamphitheatre.com. You do not need to call the box office to place an order as all of our accessible tickets are available through our website. Look for the accessible logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but please be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.

Accessible Parking

Accessible Parking is located inside Gate 3 & Gate 6. Let the parking staff know that you need accessible parking and they will direct you to this lot. Please be advised that parking is limited. If you do not absolutely need accessible parking, please park in the general lots.

Medication Needs

If you need to enter with prescribed medication to be taken during the event, we require that all medication be in its original container with a name that is verifiable with a photo ID. Please only bring what is required for the duration of the event. If you have medication that you need stored in a refrigerator, please visit a Guest Services booth to make accommodations and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so we can ensure proper medical disposal.

Service Animals

At Talking Stick Resort Amphitheatre, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA.  This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations.  Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations. 

Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.

Sign Language Interpretation If you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at Will Call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 602-254-7200 or email TSRAinfo@livenation.com to arrange for an interpreter for your visit.

Assistive Listening Devices Assistive Listening Devices (ALDs) technology in Talking Stick Resort Amphitheatre is powered by Listen Everywhere Technology™. This allows you to use your mobile device and headphones as your personal ALD. If you do not wish to use your device, please visit Guest Services to obtain a receiver. A photo ID is required to be held until the device is returned at the end of the event. (Note: There are limited quantities of receivers and they are loaned out on a first come, first served basis.)

1. Download the Listen Everywhere app via the App Store (Apple or Google) 

2. Visit Guest Services in the main lobby for assistance with the tech 

3. Connect to the audio channel in the app 

4. Enjoy the show! 

This app will work in any area of the Talking Stick Resort Amphitheatre.

Mobility Storage 

Limited storage is available for wheelchairs, canes, walkers, and other mobility devices. If you need access to your device during the show, please contact a member of the guest services team. There is limited electrical connectivity in the venue, please contact us prior to your visit for more information. 

2121 N 83rd Ave, Phoenix, AZ 85035

Please note, this is NOT the same location as Talking Stick Resort & Casino.

Items ALLOWED to be brought into the venue include:

• Clear bags, clear backpacks, and clear totes no larger than 12" x 6"
• Small, non-clear bags and fannypacks - no larger than 6" x 9"
• Factory Sealed Water Bottle - Up to one gallon unfrozen per person, or empty reusable water bottle to fill inside*
• Blankets*
• Personal Misting Fan - Empty upon arrival
• Sunscreen / Bug Spray (non-aerosol)
• Cameras (without a detachable lens only)
• E-Cigarettes & Vape Pens (Can only be used in Lawn & Plaza areas)

*for select shows. 
*These shows will not allow blankets: Megadeth, Limp Bizkit, Five Finger Death Punch, Korn, Breaking Benjamin & Staind

Items NOT ALLOWED to be brought into the venue include, but are not limited to:

• Lawn Chairs
• Weapons of any kind
• Large Bags / Backpacks / Luggage / Computer Bags / Camera Bags 
• Outside food or drink - except factory sealed water
• Aerosol Sunscreen
• Alcohol
• Coolers of any kind
• Illegal drugs / substances
• Glass containers 
• Selfie Sticks
• Laser pointers
• Glow sticks
• Animals (except service animals)
• Fireworks
• Strollers
• Heavy Chairs
• *Blankets are not allowed at the following shows: Limp Bizkit, Five Finger Death Punch, Korn, Breaking Benjamin & Staind

*Due to artist requests, ALLOWED/NOT-ALLOWED items are subject to change without notice. We regret any inconvenience this may cause.

All bags are subject to search upon entry. Guest have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue please return them to your vehicle.

Please note that we we require either a clear plastic, vinyl, or PVC bag (maximum size 12" x 6" x 12") OR small bags that don't need to be clear (maximum size 6" x 9").

Talking Stick Resort Amphitheatre offers a wide variety of concession options throughout the venue. These include celebrity chef concepts such as the Volt Burger, Art Bird’s fried chicken, DogHaus gourmet hot dogs, Tim Love’s brisket nachos, BAKED by Jon & Vinny pizza, Legendary vegan options, plus specialty concessions, fountain soda, Liquid Death, and Red Bull.

Talking Stick Resort Amphitheatre offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol - guests will be required to show ID every time they purchase.

All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes.

Service animals are permitted inside the venue during events. Only registered working animals are permitted. No comfort, therapy, or emotional support animals are permitted. 

If any assistance is needed with your vehicle please contact your normal Emergency Assistance provider. Talking Stick Resort Amphitheatre does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows but the guest will need to arrange for such services.

Signs larger than 8.5" x 11" are not permitted, this is the size of a standard sheet of paper. Signs larger than this are not permitted due to the potential to block other guests' view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.

Bike racks are located at the East & West Gates directly in front of the East & West Box Offices.  All bikes must be removed by the end of the event. Talking Stick Resort Amphitheatre is not responsible for lost or stolen bicycles.

Buses are considered an oversized vehicle and will be charged $100 minimum if they will be remaining on site during the event. Buses will enter Gate 6. Buses that will be dropping off guests can leave the parking lot and return 45 minutes prior to the end of the event with no additional charge. All buses will be boarded by our security staff to ensure no underage drinking is taking place on the bus. If there is any underage drinking, the whole bus will be turned around and no one will be able to enter the event. The venue will not issue refunds and bears no expense that will be incurred due to non-admittance. Phoenix Police Department will be on-site assisting in the bus lot to ensure all guests on buses are acting appropriately and within accordance of the law. *Subject to change based on event.

SUBJECT TO CHANGE - The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and will not be permitted. If the camera lens zooms out of the camera more than 1" it will be considered a professional camera and will not be permitted. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing permissible cameras.

The venue does not allow camping or overnight parking of any kind. 

Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Generally cellphones are permitted in the venue. On occasions, comedy shows in particular, cellphones usage may be restricted due to artist request.

All of our events are all ages, unless otherwise stated. Children 1 year old and under do not require a ticket, but must sit on a parent's lap.

Talking Stick Resort Amphitheatre does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Venue Phone Number: 602-254-7200
Venue Address: 2121 N 83rd Ave, Phoenix AZ 85035

All points of sale will only accept credit, debit, and mobile pay. In the event you are not carrying a credit or debit card, staff will be available on-site to exchange cash for card, dollar for dollar, without any service fees at the upgrade tents in each plaza.

Our concessionaire offers a free fountain soda to guests that commit to be the designated driver for their party. Please visit the designated driver booth located at our Guest Service Stands inside the venue on both the East & West Plazas.

It's important to stay hydrated! Factory-sealed, unfrozen water bottles up to one gallon per person are permitted, or you can bring an empty, refillable water bottle and fill up inside the venue at one of our hydration stations, located near the main bathrooms in the east and west plazas. 

Drop-off/Pick-up areas are located on the west side of the venue through Gate 3. Please let the parking staff know that you are dropping someone off and they will direct you. Guests cannot remain in their vehicles during the event - they must drop off and return 45 minutes prior to the end of the show. If you are not back within 45 minutes of the end of the event, you will not be allowed to enter until the majority of cars have exited the parking lot. Local law enforcement will shut down all incoming traffic and only allow traffic out of the venue.

In the event of an emergency while on site, Talking Stick Resort Amphitheatre has trained paramedics to assist with any medical issues. First aid is located near the West Entrance, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are inside of the facility as well as guests on their way to the venue. Please follow our social media channels for the latest developments on event days.

The west & east gates are available for use regardless of the ticket type. For the west gate, the Fast Lane entrance is located on the far left; for the east gate, the Fast Lane entrance is located on the far right. You must have your Fast Lane pass to utilize this gate. The VIP Club has a separate entry gate located on the east side of the venue. All guests using this gate must be VIP clients and have the appropriate ticket.

Talking Stick Resort Amphitheatre will do our best to get any fan mail sent to the venue to the appropriate parties. We cannot guarantee that any package or letter will be given to an artist. We recommend visiting the artist’s website and sending any items to their designated address. We are not responsible for returning anything that is sent to the venue for an artist.

For select events guests can purchase Fast Lane passes by selecting the "Upgrades Available" dropdown on our events page for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line. Fast Lane Gates are located at both the East & West entrances in the far left lane.

Parking lots will generally open 30 minutes prior to our scheduled gate time. Gate times vary, but are usually 1.5 hours prior to show time. Please check the specific event page as these dates are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned away and told to return when the parking lots open.

Talking Stick Resort Amphitheatre does not offer group ticket sales. If you have a large party that will be attending the show, the only option would be to contact our Premium Seating Department at 602.389.5811. Premium Seating sells access to all VIP boxes, suites, and clubs that can accommodate larger parties than the standard ticket limit.

Guests are expected to behave respectfully and in accordance with venue policy, state, and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to eviction. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement.

Talking Stick Resort Amphitheatre strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.

• Ticketing - Accessible tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the  logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range, but be advised it does occasionally sell out. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
• Day of Show Parking - Accessible Parking is located inside Gate 3 & Gate 6. Let the parking staff know that you need accessible parking and they will direct you to this lot. Please be advised that parking is limited. If you do not absolutely need accessible parking- please park in the general lots. 
• Accessible Stations - if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located at Guest Service Booths East & West Entrances.
• Unexpected Needs - if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
• Interpreter Requests - if you will need an interpreter for an event please give us at least 2 weeks notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 602-254-7200 to arrange for an interpreter for your visit.
• Accommodations - all venue bathrooms, concession stands, and merchandise stands are accessible. The Lawn is not wheelchair or stroller accessible.

Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. Guests that require interpreter service can call the venue and arrange this for any event. We need at least 2 weeks notice to secure an interpreter. We can be reached at 602-254-7200.

Lawn chairs are available for rent for most shows and must be turned in at the end of the event. No other chairs are permitted inside the venue. To rent a lawn chair in advance, click on the "UPGRADES AVAILABLE" dropdown on the event page and select "Lawn Chair Rental".

The lawn is always first come, first serve. Guests may notice a row or seat number on their lawn ticket, but that is only used for tracking purposes. There are no assigned seats on the lawn. The lawn is not wheelchair accessible.

If you lose an item while you are at an event, visit one of our Guest Service booths located on the East and West Plazas and outside the East & West Gates to see if your item has been turned in. Otherwise, please visit our Lost & Found website or contact the venue office at (602) 254-7200.

Please report any lost or stolen tickets to Ticketmaster as soon as you are aware they are missing or destroyed. If a ticket needs to be reprinted during the event, guests can visit the box office and have their ticket reprinted for a fee. 

Any media inquiries need to be directed to our main office at 602-254-7200. For press passes, please submit a request at livenation.com/pressrequests.

First Aid is located near the West gate. We have trained medical personnel that are able to assist with any issue you encounter. If you have medication that you need stored in a refrigerator, please visit a Guest Service booth to make accommodations and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so we can ensure proper medical disposal.

Merchandise will be available for all concerts at our Concert Gear booths located in the East & West Plazas. For festival shows, there will be merchandise located throughout the facility and sold by various vendors. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.

Motorcycles can park through Gate 3. There is no additional fee for motorcycle parking.

There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

For Premier Parking, enter at Gate 7 on 79th Ave.
For General Parking, enter Gate 1 on 83rd Ave. or Gate 8 on 79th Ave.
For Easy Out Parking, enter Gate 2 on Encanto Blvd.
For Accessible Parking, enter Gates 3 or 6 on Encanto Blvd.
For motorcycle parking, enter Gate 1 on 83rd Ave. or Gate 3 on Encanto Blvd.

Premier Parking
Premier Parking is available for every event and can be purchased prior to the show by clicking the "UPGRADES AVAILABLE" dropdown on the event page and selecting "Premier Parking" or on site at the venue. Prices will vary based on event. Premier Parking is located at Gate 7. Premier Parking does not guarantee early exit out of the parking lot.

Easy Out Parking
Easy Out Parking is available for purchase and includes a ticket for our Easy Out Parking lot located near the west gate entrance. From 83rd Ave, head east on Encanto Blvd. and turn right into Gate 2. Enjoy the hassle free quick and convenient exit from parking after the event. Limited number of spaces. 

VIP Parking
The VIP lot is located through Gate 6 and is the first lot on the left hand side. Guests must have a pass or be on the parking list to access these lots. Guests can enter through any road entrance and be directed to these lots.

Rideshare
Rideshare pickup and drop off is located on Palm Lane on the southwest side of the venue. 

Overnight Parking
There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

If you are interested in purchasing a floor box, season seats, or club access for the season, please contact our Premium Seats department at 602-514-2919 or visit our premium seats website. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser, or graduation. For more information about renting, please email us or click here.

Re-entry is not permitted at Talking Stick Resort Amphitheatre. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.

Talking Stick Resort Amphitheatre participates in a venue-wide recycling program. You will find recycling bins located thoughout the venue. Please recycle where possible.

Restrooms are located in the East and West plazas.

Reselling tickets is strictly prohibited. Any guest caught selling tickets on property will be turned over to local law enforcement.

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.

Your safety and security are most important to us. Read more details about our general venue guidelines HERE.

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please notify a Supervisor for assistance and they will give you an alternative to our metal detectors. More information can be found here.

Smoking is permitted on the lawn and in the plazas.

There is no smoking allowed in the seats.

All sponsorship inquiries should be directed to our office, please call 602-254-7200 and ask to speak with someone in sponsorship. Any flyers/handouts or presence on site needs to be cleared with venue sponsorship. If you do not have permission to be on site, you will be escorted off property.

Strollers are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers.

Tailgating is not permitted and anyone found doing so will be ticketed.

Some shows do allow audio recording, please contact us prior to the event you are attending to confirm if this will be allowed.

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event we will post this information on our social media pages.

Facebook | Instagram

Small, personal umbrellas are permitted for most shows.

Upgrades are available through the Upgrades Tab on our website. Use the dropdown menu to select the specific show you're attending and review the upgrade opportunities are available for your show. 

The VIP Club includes an exclusive bar, private restrooms, and a premium food menu. There is often additional live entertainment and activities offered in the club, as well. 

The VIP Club is exclusive to our Premium Seat clients; however, we do offer limited access to the VIP Club through the Upgrades Tab on our website. If you are interested in Premium Seats, please call 602-514-2919 or visit https://livenationpremiumtickets.com/venue/14282/talking-stick.

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages.

Facebook | Instagram

An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

Will call tickets are available for pickup at the West box office, located through Gate 3. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service at 800-653-8000.

Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.

If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event, close to doors, so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.